01
[录音原文]
M: Jane, I'd like to discuss our sales report with you. Are you available this afternoon?
W: No problem. What about 2 o'clock in my office?
Q: What are the two speakers going to discuss this afternoon?
[答案]
(C) A sales report.
02
[录音原文]
W: I want to start my own business, but I don't have enough money.
M: Why not apply for a bank loan?
Q: What does the man suggest?
[答案]
(C) Applying for a bank loan.
03
[录音原文]
M: You've worked with ABC Company for four years, haven't you?
W: Yes, I've been working there as a programmer.
Q: What is the woman's position at ABC Company?
[答案]
(D) A programmer.
04
[录音原文]
M: Linda, would you like to visit the trade show this afternoon?
W: I wish I could, but I have to finish my presentation for tomorrow's meeting.
Q: Why can't the woman visit the trade show this afternoon?
[答案]
(C) She is busy with her presentation.
05
[录音原文]
W: I heard you are taking a Chinese class at the community college.
M: Yes, I'm going to visit China next spring, and I thought knowing some Chinese would be useful.
Q: Why is the man taking a Chinese class?
[答案]
(B) He has a Chinese friend.
[录音原文]
W: Good afternoon, reception.How can I help you?
M: Good afternoon. I need a wake-up call tomorrow morning.
W: No problem. When would you like the call?
M: At 6 o'clock.
W: We'll get your wake-up call at 6 o'clock in the morning.Anything else, sir?
M: Yes. Could you organize a taxi for me at 7 o'clock tomorrow morning?
W: Sure. Where do you want the taxi to take you?
M: To the airport.
W: Okay, I will do it right away for you.
M: Thank you.
W: You're welcome.
06
[录音原文]
What does the man want at the beginning of the conversation?
[答案]
(B) A morning call.
07
[录音原文]
What else does the man ask the woman to do?
[答案]
(D) Organize a taxi.
[录音原文]
W: John,could you help me to prepare for my job interview?
M: No problem.
W: What should I do first?
M: Have you researched the company?
W: Not yet,but I'm going to visit its website.
M: OK. It's important to find out what services or products it provides.
W: I see, but I have no idea about what questions may be asked during the interview.
M: I've got some interview questions for you. That might be helpful for you.
W: Great. I'll practice my answers to them.
M: Good. Listen carefully during the interview and listen to what they are really asking you.
W: Thank you so much for your advice.
08
[录音原文]
Where is the man most likely to go tomorrow morning?
[答案]
(C) To the airport.
09
[录音原文]
What does the man ask the woman to do for her interview?
[答案]
(A) Research the company.
10
[录音原文]
What does the man advise the woman to do during the interview?
[答案]
(D) Listen carefully.
[录音原文]
Many people decide to start as a secretary in order to make their way to a higher position in the future. Good secretaries have to have excellent communication skills. They are able to work in a team, pay attention to details and be good with a computer. Some secretaries may work for one person in a personal assistant role. Some may meet the needs of an entire office of staff. And some may also perform other duties such as human resources. The responsibilities of a secretary may vary, but usually include arranging appointments, taking calls and answering emails, preparing reports, acting as a receptionist and organizing meetings.
11
[答案]
pay attention to
12
[答案]
personal
13
[答案]
meet the needs
14
[答案]
duties
15
[答案]
taking calls
[录音原文]
Today, I'd like to give you some tips about how to be a successful salesperson.
First, to be a salesperson,you must love your job. You'll never succeed in sales or in any job if you don't love what you do.
Second, you've got to be able to form relationships with people very quickly. If you can't do that, then you won't be able to sell them your products.
The third point is to set higher goals for yourself.Even if the company you work for has set goals for you, set your own even higher. Work to be the best salesperson in your company.
Finally, learn from the best sales people at your company.What do they do? How do they talk to people? Ask them for tips and advice. Seek advice from elderly salespeople who are going to retire. They are often willing to share their experience with you.
16
[答案]
love your job
17
[答案]
their products
18
[答案]
goals
19
[答案]
tips and advice
20
[答案]
experience
21
[答案]
(B) Known
22
[答案]
(C) how
23
[答案]
(C) which
24
[答案]
(D) Even though
25
[答案]
(B) the more supported
26
[答案]
(A) done
27
[答案]
(A) Unless
28
[答案]
(C) had known
29
[答案]
(B) on
30
[答案]
(D) What
31
[答案]
agreement
32
[答案]
efficiently
33
[答案]
was treated
34
[答案]
completing
35
[答案]
easier
36
[答案]
(C) make your life easier
37
[答案]
(D) schedule payment a few days in advance
38
[答案]
(B) using budgeting software to remind you
39
[答案]
(A) check you bills periodically
40
[答案]
(B) pay your bills online
41
[答案]
(C) adopt an accident and illness prevention program
42
[答案]
(D) prevent workplace incidents, injuries and illnesses
43
[答案]
(B) employer and employee representatives
44
[答案]
(A) report them to their supervisors at once
45
[答案]
(A) safety and health policy
46
[答案]
July 2011
47
[答案]
independent
48
[答案]
personal skills
49
[答案]
high-quality information
50
[答案]
eBook sales
51
[答案]
GP
52
[答案]
CA
53
[答案]
LI
54
[答案]
NF
55
[答案]
DK
56
[答案]
enjoy the food
57
[答案]
employees' behavior
58
[答案]
to annoyed
59
[答案]
hamburger without cheese
60
[答案]
the bill
61
[答案]
(C) 如果你对不符合你期望的产品或服务想要退款, 请说出来。
62
[答案]
(A) 压力过度会使你患病, 所以我们希望我们的建议有助于你减轻、管理和避免压力。
63
[答案]
(B) 具有良好人际交往能力的应聘者很受雇主们的欢迎, 因为他们更有可能在团队中出色工作。
64
[答案]
(C) 既然你掌握了所有信息,你应该担任一个鳃决广安 并就你将村储的惠情提出一个简短计划
65
[答案]
非常感谢您关于您与我们店员的交流的来信。我们很遗憾听到您对她的服务不满意。
我向您保证,我们会立即调查此事,并采取措施改进我们的服务。我们向您诚挚道歉,同时,我们也想向您保证,这种情况将不会再次发生。
我们期待着尽快收到您的回复。
[答案]
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