01
[录音原文]
M: Could you take a message for me, please?
[答案]
(C) Sure.
02
[录音原文]
W: Would you like to see the menu?
[答案]
(A) Yes, please.
03
[录音原文]
M: Do you know how to use this machine?
[答案]
(B) Yeah, let me show you.
04
[录音原文]
W: Is there anything else you need?
[答案]
(D) Not right now, thanks.
05
[录音原文]
M: Can you help me prepare the document for the meeting?
[答案]
(A) No problem.
06
[录音原文]
W: How much do these books cost?
[答案]
(B) 95 dollars.
07
[录音原文]
M: Do you mind if I ask you some personal questions?
[答案]
(C) Of course not.
08
[录音原文]
W: Why did you leave your last job?
M: I wanted to have an opportunity to advance my career.
Q: Why did the man leave his last job?
[答案]
(C) To advance his career.
09
[录音原文]
W: Excuse me, where is the show room?
M: It's over there, behind you.
Q: What is the woman looking for?
[答案]
(B) The show room.
10
[录音原文]
W: Hello, Ann Smith speaking. How can I help you?
M: Hi, Ann. I' m calling about my order.
Q: What is the man calling about?
[答案]
(C) His order.
11
[录音原文]
M: Excuse me, do you have this T-shirt in black?
W: Yes, what size do you need?
Q: Where is the conversation most likely to take
place?
[答案]
(D) In a store.
12
[录音原文]
W: Hi, can I book a table for tomorrow night, please?
M: Yes! For how many people?
Q: What is the woman doing?
[答案]
(B) Booking a table.
13
[录音原文]
W: Hey, How's your job search going, Jack?
M: Not well, Sherry. I haven't got any offer yet.
Q: What are the two speakers talking about?
[答案]
(C) The man's job search.
14
[录音原文]
M: Would you like me to go with you?
W: Sure! You can help me pick out a new smartphone.
Q: What is the woman going to buy?
[答案]
(A) A smartphone
[录音原文]
W: Hi, Peter. Are you free this weekend?
M: No, Jane. We are working on a new project.
W: How' it going?
M: Not well, We've some software problems.
W: You might ask John for help. He is very good with computers.
M: Yes, he said he would help us to update the software.
W: That' s good.
15
[录音原文]
What is the man working on?
[答案]
(B) A new project.
16
[录音原文]
What problems has the man met?
[答案]
(C) Software problems.
17
[录音原文]
Why is John coming this afternoon?
[答案]
(D) To update the software.
[录音原文]
M: What are you planning to do after graduation?
W: I want to start my own business.
M: Wow, you will be your own boss. What business are you going to start?
W: Teaching English to kids online.
M: Sounds great. So you need to make your own website.
W: I' ve already had one.
18
[录音原文]
What does the woman want to do after graduation?
[答案]
(A) To teach kids English.
19
[录音原文]
What does the woman need to have to start her own business?
[答案]
(B) A website.
[录音原文]
What should you do when a guest makes a complaint? First, take your time and listen with (20) full attention. After the guest expresses his complaint, you can (21) repeat it to show you are listening to him and reply in a way like "I understand your problem.” or "Thanks a lot for bringing up the matter to us." This will give the guest the (22) impression that you are supporting him. If you are the person to solve the problem, then (23) take proper action to solve it. If you cannot handle it, then (24) inform the right person who can solve it.
20
[答案]
full attention
21
[答案]
repeat it
22
[答案]
impression
23
[答案]
take proper action
24
[答案]
inform
25
[答案]
(B) that
26
[答案]
(C) have known
27
[答案]
(D) Although
28
[答案]
(A) which
29
[答案]
(C) than
30
[答案]
(B) make
31
[答案]
(B) in
32
[答案]
(A) mind
33
[答案]
(C) taking
34
[答案]
(D) rely on
35
[答案]
were approved
36
[答案]
spending
37
[答案]
largely
38
[答案]
operation
39
[答案]
safer
40
[答案]
(C) A clean driving record.
41
[答案]
(A) have a CDL
42
[答案]
(B) judge their performance
43
[答案]
(A) traffic laws
44
[答案]
(D) become a bus driver
45
[答案]
(C) students with no medical background
46
[答案]
(B) Child and infant CPR.
47
[答案]
(A) a certification card
48
[答案]
2000
49
[答案]
more successful
50
[答案]
ideal destination
51
[答案]
14000
52
[答案]
peer connections
53
[答案]
HE
54
[答案]
NI
55
[答案]
AP
56
[答案]
KB
57
[答案]
CJ
58
[答案]
each step
59
[答案]
same error
60
[答案]
related cables
61
[答案]
all else fails
62
[答案]
email
63
[答案]
(B) 当你成为中级秘书时,你将不能再依赖上司来为你做决定了。
64
[答案]
(A) 我们公司拥有 54000 多台可供租赁的设备,随时可以支持你们的新项目。
65
[答案]
(C) 我谨就贵公司网站广告上刊登的销售部空缺岗位一事联系您。
66
[答案]
(C) 随着客户期望值的快速变化和不断提高,是时候重新考虑客户服务培训了。
67
[答案]
发生地震时,如果你在建筑物里面:
*保持在原地直到晃动停止。不要往外跑。不要站在门道内,因为门道不能提供防止坠落物体或者飞行物体的保护,你可能无法站立。
*蹲下,手和膝盖着地,这样地震就不会把你撞倒。
[答案]
(1) T213
(2) Sales Department
(3) John Smith
(4) Room 203
(5) lixjun@126.com
The air conditioner sometimes fails to start, sometimes stops working suddenly during operation, and sends out a loud noise. The air conditioner was purchased/bought five years ago and was repaired last year due to the same problem. It has been used for only two months this year.
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